Shipping & Purchase Terms

Commitment to Quality
At Congdon’s Doughnuts, we are dedicated to delivering our freshly baked goods in pristine condition. Each order is carefully packed to preserve freshness and quality during transit.
Shipping Policy
We ship all orders using UPS Next Day Air to ensure our doughnuts arrive fresh. Please note that we cannot refund shipping costs or product costs for delays or condition issues beyond our control.
Carrier Delay Policy
Congdon’s is not liable for delays caused by external factors such as weather or high package volume. Delivery discretion lies with the carrier, and we cannot guarantee specific delivery times.
Product Condition Disclaimer
While we strive for perfection, we cannot guarantee the condition of products upon arrival due to factors like temperature changes during transit.
Customer Support
For any questions or concerns regarding our policies or your order, please contact us. We appreciate your understanding and support.